Return Policy
Merchandise Return Policy

Any merchandise purchased at The Rod Room must be returned "new" and in "unused" condition with a copy of the original invoice.

Only stock items returned within 5 days of purchase will be refunded with store credit only. No freight will be refunded.

Special ordered items, non-stock and discontinued items are non-returnable.

Shipping Policy

The policy for shipping at The Rod Room is that we will try to ship what you order on the day you order it, to the best of our ability.

We will ship your order via the UPS options only on the day that you order it. We are in the Central Time Zone and the cutoff for orders to be shipped on the same day is 2:30 P.M.

We will always try to find the least expensive shipping method, especially when it comes to long oversize shipments (any item longer than 108" long). If you need to know freight charges before we ship it, we can email you or call you with the exact charge.

Please note that we do not ship any order freight free. If you have any questions about this, please contact us for further information.